The SAFE Roadmap™ is a comprehensive, 7-step program designed to empower managers and supervisors to effectively address OVA in the workplace. Built on evidence-based strategies, this program provides actionable tools, customised policies, and practical training to create safer and more resilient work environments.

At its core, the SAFE Roadmap™ focuses on:

• Proactive risk management to prevent incidents before they occur.
• Legal compliance with Australian safety standards.
• Fostering a culture of safety that prioritises wellbeing and accountability.

Going beyond standard training, the program ensures sustainable improvements through hands-on skills, preventative measures, and ongoing mentorship. Each stage equips leaders with the tools to identify risks, support their teams, and embed safer practices into everyday operations.

Underpinned by the SAFE Framework™

The SAFE Roadmap™ is built on the proprietary SAFE Framework™, a research-backed model central to our Occupational Violence and Aggression Training for Employees and Workers. This structured, four-module approach helps participants:

• Identify, de-escalate, and safeguard against workplace violence and aggression.
• Gain individual skills to handle challenging situations confidently.
• Develop organisational planning strategies to address risks effectively.
• Apply actionable techniques to establish a safety-first workplace culture.

Why Choose the SAFE Roadmap™?

Whether your goal is to:

• Reduce workplace incidents and improve safety.
• Comply with safety regulations to meet legal obligations.
• Empower your leadership team with advanced OVA management skills.

The SAFE Roadmap™ provides a practical, comprehensive, and sustainable solution to transform your workplace into a safer and more proactive environment.

Watch the video to discover the 7 steps of the SAFE Roadmap and how it can transform your approach to managing OVA.

The SAFE Roadmap™ was developed by Victoria Beresford, a former NSW Police Inspector with over 25 years of experience in leadership, risk management, and dispute resolution. Holding a master’s degree in dispute resolution and human resource management, Victoria combines academic expertise with hands-on experience in conflict management and workplace safety.

What makes Victoria truly unique in this field is her extensive law enforcement background. Throughout her career, she managed and de-escalated hundreds of conflicts in homes, communities, and workplaces, gaining real-world insight into the complexities of aggression and violence. While not every situation resulted in success, these challenges shaped her deep understanding of conflict dynamics and provided invaluable lessons.

Victoria has also served as an Expert Witness for the NSW Supreme Court, offering her expertise in domestic violence cases and police regulatory compliance. Since transitioning to workplace health and safety, she has leveraged her experience to design and deliver training that directly addresses the challenges faced by organisations in high-risk environments.

As the developer and presenter of the SAFE Leaders Program Framework™, Victoria’s unique blend of law enforcement, legal expertise, and practical workplace safety knowledge equips participants with the tools they need to create safer, more resilient workplaces. Her training goes beyond theory, empowering teams with actionable strategies informed by decades of real-world experience.

Visit our About Us page to learn more about Victoria, or explore her professional background by viewing her LinkedIn profile.

The SAFE Roadmap™ training is delivered through a flexible, blended learning approach, ensuring it meets the needs of diverse workplaces. Here’s how we tailor the delivery:

Blended Learning for Corporate Clients

• This option is perfect for corporate clients, accommodating up to five participants from the same organisation. Participants complete online modules at their own pace, supported by weekly Zoom sessions for interactive discussions, mentoring, and personalised guidance.

Public Training Sessions

• Ideal for small businesses, this cost-effective option allows participants to join group training programs alongside peers from other organisations. This shared learning environment promotes collaboration while ensuring affordability and accessibility.

These delivery options are designed to integrate seamlessly into your workplace schedule, equipping your team with the tools, knowledge, and mentorship needed to build a safer and more accountable work environment.

This training is tailored for industries with high-risk interactions, including healthcare, retail, hospitality, social services, education, and corporate environments. It is particularly beneficial for organisations with public-facing roles or workplaces susceptible to conflict and aggression.

Additionally, it offers an affordable solution for smaller businesses without a designated OHS/WHS manager, ensuring safety remains a priority without exceeding budgets.

Yes, while we are based in Melbourne, we offer training across all Australian states and territories. We are happy to travel to your location to deliver our Occupational Violence and Aggression (OVA) Training in person.

If you’re outside Victoria, we can discuss travel arrangements and tailor the program to meet the specific needs of your organisation and local compliance requirements.

Please note that the standard cost of the training remains the same regardless of location. However, travel costs, including transportation and accommodation (if required), will be added to the final invoice.

Contact us to discuss your training needs and receive a customised quote, including travel costs for your location!